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Privacy Policy

Last Updated: October 2026

At Lurexo (operated under SP Healthcare), accessible from https://lurexo.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by Lurexo and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@lurexo.in Or lurexocare@gmail.com .

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us:

  • Personal Details: Name, email address, phone number, and billing/shipping address.

  • Payment Data: Payment information (UPI, Credit/Debit card details, Net Banking) is processed securely through our trusted payment gateway partners. Lurexo does not store your sensitive credit/debit card numbers on our servers.

  • Account Credentials: Passwords and security information used for authentication and account access.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process, fulfill, and ship your product orders.

  • Communicate with you regarding order updates, tracking information, and customer support.

  • Send you promotional offers, seasonal discounts, and brand updates (you can opt-out at any time).

  • Improve, personalize, and expand our website user experience.

  • Prevent fraudulent transactions and maintain website security.

3. Cookies and Web Beacons

Like any other e-commerce platform, Lurexo uses 'cookies'. These cookies store information including visitors' preferences and the pages on the website that the visitor accessed. The information is used to optimize the user experience by customizing our web page content based on visitors' browser type and other information.

4. Third-Party Services

We may share your information with trusted third-party service providers solely to execute essential business operations:

  • Logistics & Courier Partners: To deliver your packages (e.g., Delhivery, Shiprocket).

  • Payment Gateways: To process secure online payments.

  • Analytics & Marketing Tools: To analyze site traffic and run targeted marketing campaigns (e.g., Meta Pixel, Google Analytics).

We do not sell, trade, or rent your personal identification information to third parties.

5. Data Security

We implement industry-standard security measures (SSL encryption) to protect your personal information during transmission and once received. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Data Protection Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or updates to your personal information.

  • Request the deletion of your account and personal data from our systems.

7. Contact Us

For any privacy-related inquiries, data requests, or complaints, please reach out to us:

  • Brand Name: Lurexo

  • Parent Company: SP Healthcare

  • Official Website: lurexo.co.in

  • Email: info@lurexo.in or lurexocare@gmail.com.

  • Address: Near Anand Tower, Varangaon, Jalgaon, Maharashtra, India