1. Shipping & Delivery Policy

Welcome to Lurexo (SP Healthcare). We are committed to delivering your order accurately, in good condition, and always on time.

Shipping Timeline & Processing

  • Order Processing: All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation email.

  • Delivery Time: Once dispatched, delivery typically takes 3 to 7 business days depending on your location across India.

  • Shipping Charges:

    • Free Shipping: Available on all prepaid orders .or purched above Rs 699/-.

    • Standard Shipping: Nominal flat fee applies to Cash on Delivery (COD) orders.

Order Tracking

  • As soon as your order is shipped, you will receive an email/SMS containing your tracking number and courier link to monitor your shipment status live.

Damaged or Missing Packages

  • If your order arrives in a damaged condition or package is tampered with, please refuse delivery and contact us immediately at info@lurexo.in or WhatsApp us at [7507727370].